Helping clients rebuild their lives after catastrophic injury,
one milestone at a time.
We are a friendly, independent team made up of experienced healthcare professionals. Since 2010, we’ve helped people with serious, life-changing injuries through Immediate Needs Assessments (INA) and ongoing case management.
Our goal is simple. To help people get the right care and rehab, at the right time, so they can move forward with their lives.
Claudette Joint
Clinical Lead
Laura Falter
Occupational Therapist
Providing a personalised approach to rehabilitation.
Every client is different. That’s why we assess all personal injury cases to decipher the client’s readiness for rehab, collaborate with a range of services and create a plan that adapts to each person’s needs, ensuring the best possible outcome.
Collaboration is at the heart of what we do.
We work closely with a wide network of healthcare providers across the UK including the NHS, statutory bodies and private specialists to ensure clients receive the most appropriate and timely support.
In addition, we collaborate with personal injury solicitors and insurers nationwide providing clear, clinically reasoned reports that support the rehabilitation and claims process.
These partnerships allow us to deliver a truly joined-up, client-centred approach to recovery.
Daniella Souris
Occupational Therapist
Emma Hicks
Occupational Therapist
We will always be independent and client-focused.
We offer client-focused support built on trust, transparency and professional integrity.
Our experienced team approaches every case with empathy, clinical expertise and a holistic mindset, ensuring each client receives the care, coordination and advocacy they need to move forward with confidence and clarity.
We assess how personal injuries have affected all areas of the client’s life to identify the best path forward for them and their recovery.
Our In Reach service is designed to bridge the gap between inpatient care and life at home, providing tailored support to ensure a smooth transition back into everyday living.
We coordinate rehabilitation and care services, working closely with the NHS and private providers ensuring every client receives a tailored approach.
Our experienced case managers are ready to offer client centred support and advocacy.
“[Louise Sims was] Absolutely amazing completely understood me and was calm and patient also set me up with a great physio therapist and since then I have only been getting stronger. Helped a lot with advice on when I should return and how I can get extra help if it is needed.”
“[Julie Taylor was] polite, courteous, professional and a pleasure to deal with.”
“Rachel Bussell was amazing during my time working with her. She was easy to talk to, understood all my concern and acted on them as quickly as possible. She was a great help so thank you very much”
“Sarah [Bowles] was brilliant throughout. My case was complicated; I had suffered multiple serious injuries. Sarah was patient, understanding and absolutely 100% on my side when it came to getting me the best care and rehabilitation available.”
“Helen [Paton] has been amazing; we felt a bit lost with it all and seemed to be getting minimal help until Helen came along and changed all that. We feel we now have someone fighting our corner and trying to make our lives better, which Helen has.”
We are rated “GOOD” by CQC.
News, media and moments that matter.
